Wilkinson® VS100N (Honed Chrome)
Wilkinson® VS100N (Honed Chrome) - Image 2

Wilkinson® VS100N (Honed Chrome)

R2 318,00

A high-performance tremolo system designed by Wilkinson®, featuring a honed chrome finish for a sleek, refined look. The VS100N utilizes precision-machined stainless steel saddles for enhanced sustain, accurate intonation, and smooth tremolo movement.

Key Features:

• High-quality tremolo system designed by Wilkinson®

• Honed chrome finish for a sleek, professional aesthetic

• Stainless steel saddles for smooth tuning adjustments and sustain

• Two-point pivot design for better tuning stability than vintage-style tremolos

• Includes mounting posts for easy and secure installation

Applications:

• Ideal for Strat®-style guitars and professional guitar builds

• Great for players seeking smooth tremolo action with excellent sustain

• Perfect for blues, rock, fusion, and other expressive playing styles

Dimensions:

• E-to-E string spacing: 54.0 mm (2.126″)

• Stud/post spacing (center-to-center): 55.56 mm (2-3/16″)

• Recommended post/bushing drill: 9.53 mm (3/8″)

• Block (H × W): 41.0 mm × 63.0 mm (1.614″ × 2.480″)

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    Hardcastle Guitar Supply is the online trading name of Hardcastle Trading (Pty) Ltd, a South African registered company. We specialize in premium guitar parts and components, supplying musicians, luthiers, and hobbyists both locally and internationally. From pickups and magnets to screws, hardware, and precision parts, our mission is to provide builders and players with the tools they need to repair, upgrade, or craft their perfect instrument. We proudly serve customers in South Africa, the UK, the US, and worldwide.

    TERMS & CONDITIONS​
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    TERMS & CONDITIONS

    Effective Date: 01/01/2025

    These Terms & Conditions govern your use of Hardcastle Guitar Supply (trading name of Hardcastle Trading (Pty) Ltd) and your purchase of products through our website.

    1. General

    • The website is operated by Hardcastle Trading (Pty) Ltd, a registered company in South Africa.
    • By using this site, you agree to these terms, which may be updated at any time.

    2. Products & Orders

    • We strive for accuracy in descriptions, but errors may occur.
    • Orders are accepted subject to product availability and confirmation of payment.
    • We reserve the right to cancel orders due to stock shortages, pricing errors, or suspected fraud.

    3. Pricing & Payment

    • All prices are in South African Rand (ZAR). International orders may be subject to currency conversion by your payment provider.
    • Full payment is required before an order is processed.
    • Accepted payments: secure online gateways (PayFast, PayPal, Stripe, etc.).

    4. Shipping & Delivery

    • We ship across South Africa and internationally, including the UK and US.
    • Shipping fees and delivery estimates are shown at checkout.
    • International customers are responsible for customs duties, taxes, and import regulations in their country.

    5. Returns & Refunds

    • Returns accepted within 14 days of delivery (unused, original packaging, resale condition).
    • Custom/special-order items are non-refundable, unless defective.
    • Refunds are processed once the product is inspected and approved.
    • Shipping costs are non-refundable unless the return is due to our error.

    6. Warranties & Liability

    • Products are sold “as is” with manufacturer warranties where applicable.
    • We are not responsible for damage caused by incorrect installation, misuse, or modifications.
    • Liability is limited to the value of the purchased product.

    7. Intellectual Property

    • All website content (logos, images, product descriptions, text) belongs to Hardcastle Trading (Pty) Ltd.
    • No content may be copied, used, or distributed without prior written consent.

    8. Governing Law & Jurisdiction

    • South African law governs these terms for local customers.
    • For UK and EU customers, mandatory consumer protections under local law apply.
    • For US customers, state and federal consumer protection laws apply.

    Shipping & Delivery Policy

    This Shipping & Delivery Policy explains how we handle dispatch, delivery, tracking, customs, and claims for orders placed on our website.

    1) Processing & Dispatch

    • Order processing time: We aim to dispatch within 1–2 business days (Mon–Fri, excluding public holidays, South Africa time).
    • Cut-off time: Orders received after 13:00 SAST may be processed the next business day.
    • Out-of-stock / pre-orders: If an item is out of stock or on pre-order, we’ll email an updated ETA or offer alternatives/refund options.
    • Address accuracy: Please ensure your delivery details are complete and correct. We’re not liable for delays or losses caused by incomplete/incorrect addresses.

    2) Delivery Services & Regions

    A. South Africa (Domestic) — PuDo

    • Method: PuDo locker-to-locker and PuDo courier (door-to-door) where available.
    • Typical transit time: 2–5 business days, depending on destination and service selected.
    • Tracking: A tracking link/SMS will be sent when your order ships.
    • Locker collections: You’ll receive pickup details and a collection window from PuDo. Uncollected parcels return to us and re-delivery fees may apply.
    • Authority to Leave (ATL): If you permit ATL at checkout (door deliveries), risk transfers upon courier scan at your premises.

    B. United Kingdom & United States — FedEx International

    • Method: FedEx International (priority or economy, chosen at checkout or optimised by us).
    • Typical transit time: 5–10 business days, excluding customs clearance time.
    • Tracking: A FedEx tracking number will be provided on dispatch.
    • No P.O. Boxes: FedEx requires a physical address and recipient contact number.
    • Failed delivery / re-delivery: If FedEx cannot deliver after reasonable attempts, the shipment may be returned or held. Re-delivery/return charges may apply.

    Note on other destinations: We can often ship worldwide on request. Contact us for a quote.

    3) Duties, Taxes & Customs (International Orders)

    • Incoterms: Unless expressly stated otherwise, shipments to the UK/US are sent DAP (Delivered At Place)/DDU.
    • Importer of record: The customer/recipient is the importer of record and responsible for all VAT, customs duties, brokerage and handling fees assessed by local authorities or FedEx.
    • Customs delays: Customs inspections can extend delivery times; these are outside our control.
    • Refusal to pay charges: If charges are refused and the parcel is returned or abandoned, we may deduct all carrier and handling costs from any refund.

    4) Shipping Fees & Surcharges

    • Rates: Calculated at checkout based on destination, weight/volumetric weight, and service.
    • Remote areas: Couriers may apply remote/extended area surcharges. We’ll notify you if additional fees apply before dispatch.
    • Re-delivery / return-to-sender fees: If a parcel is returned due to incorrect address, failure to collect, or refusal, actual courier fees may be chargeable before re-shipping or deducted from a refund.

    5) Packaging & Restricted Items

    • Protective packaging: Parts are packed to minimise transit damage.
    • Magnetised materials: Certain magnets/pickup components may be subject to air transport restrictions. We package and declare in line with applicable courier/IATA rules; where a service cannot carry an item, we’ll suggest alternatives or refund.
    • Prohibited goods: We cannot ship items prohibited by carrier or destination law/regulation.

    6) Risk of Loss & Title

    • Transfer of risk: Risk passes to you upon delivery scan at your address/locker, or signature/OTP release, as applicable.
    • Title: Title to goods transfers upon receipt of full payment and dispatch.

    7) Tracking, Delivery Issues & Claims

    • Tracking updates: Use your tracking link for real-time status. Please allow up to 24 hours after dispatch for scans to appear.
    • If your parcel is late: Check tracking first, then contact the courier and/or us with your order number.
    • Visible damage on delivery: Please note the damage with the courier/locker interface (if possible), photograph the packaging and contents immediately, and contact us within 48 hours.
    • Concealed damage / missing items: Report within 7 days of delivery with photos of packaging and contents.
    • Lost shipments: If tracking shows no movement for an unreasonable period or the courier confirms loss, we’ll lodge a claim. Resolution depends on the courier’s investigation.
    • Claims window: You must notify us within 7 days of delivery (or expected delivery for non-delivery) so we can meet carrier claim deadlines. Late claims may not be accepted by carriers.

    8) Insurance

    • Optional shipping insurance may be available at checkout for higher-value orders. If declined, compensation is limited to the courier’s standard liability, which may be below the order value.
    • Exclusions: Couriers often exclude coverage for improper installation, wear-and-tear, or where packaging is discarded before evidence is recorded.

    9) Split Shipments & Partial Fulfilment

    • We may split an order into multiple parcels for safety or logistics. You’ll receive separate tracking numbers.
    • Back-ordered items may ship later at no extra domestic cost; international split shipping may incur additional charges (we’ll confirm first).

    10) Delivery Instructions & Access

    • Gate codes, access notes, safe place: Provide clear notes at checkout. We’ll pass reasonable instructions to the courier, but compliance is not guaranteed.
    • Signature requirements: Some shipments may require a signature or OTP for release. If no one is available, redelivery or pickup may be required.

    11) Non-Delivery, Returns to Sender & Refusals

    • Undeliverable parcels (wrong/incomplete address, not collected from locker, customs fees unpaid, refused delivery) may be returned to us.
    • On return, we can re-ship (after payment of re-shipping and any carrier return fees) or refund the item price minusall courier costs incurred. Original shipping is non-refundable unless due to our error.

    12) Force Majeure

    • We aren’t liable for delays or failures caused by events beyond our reasonable control (e.g., severe weather, strikes, disasters, public emergencies, customs actions, carrier network issues).

    13) Contact (Shipping Support)

    • Email: [insert support email]
    • Phone/WhatsApp: [insert number]
    • Hours: Mon–Fri, 09:00–17:00 SAST (excluding public holidays)

    Country-Specific Snapshot (Quick Reference)

    South Africa (PuDo):

    • Services: Locker-to-locker; courier door delivery where available.
    • ETA: 2–5 business days.
    • ATL optional (door). Locker collection within the provided time window.

    United Kingdom (FedEx):

    • Services: FedEx International.
    • ETA: 5–10 business days (+ customs).
    • Duties/VAT/fees payable by recipient (DAP). No P.O. Boxes.

    United States (FedEx):

    • Services: FedEx International.
    • ETA: 5–10 business days (+ customs).
    • Duties/taxes/fees payable by recipient (DAP). No P.O. Boxes.